Runx88 Privacy Policy — Your information is completely safe with us

When you create an account or use the platform, runx88 collects certain necessary personal information. The primary purpose is to provide you with a safe, reliable, and improved service. We never collect information that is not needed.

Runx88 collects two types of information — first, what you provide directly (during registration and transactions); second, information collected automatically while you use the platform (such as IP address and browser details).

• Providing accurate and complete information at the time of registration is mandatory.
• A copy of a government-issued ID may be requested for KYC verification.
• Automated data collection for security purposes only.

Runx88 uses collected information only for specific, legitimate purposes. We never use your data in a way that violates your privacy. Every use of your information has a clear and justifiable reason behind it.

Our primary goal is to manage your account, process transactions, provide customer support, and ensure platform security. runx88 may also send you promotional offers based on your preferences — you can opt out of this at any time.

• For account creation, verification, and management.
• For processing deposit, withdrawal, and betting transactions.
• For customer support and issue resolution.
• For detecting fraud and ensuring platform security.
• To meet legal and regulatory compliance requirements.
• For sending personalised promotions and offers (subject to your consent).
• For improving platform quality and services.

Runx88 does not generally share your personal information with anyone. In the limited cases where sharing is necessary, the highest level of caution is exercised.

Limited data may be shared with Mobile Banking, Nagad, or Rocket to process payments — only what is strictly necessary to complete the transaction. All our payment partners adhere to the same privacy standards.

• Payment partners: only the information necessary to complete a transaction.
• Legal Authorities: To comply with court orders or legal obligations.
• Regulatory bodies: upon request from the licensing authority.
• Technology service providers: for platform operations — under strict confidentiality agreements.

Runx88 uses cookies to keep the website running smoothly. Cookies are small data files stored in your browser that help improve your experience. Through cookies, we remember your login session so you do not have to sign in again on every visit.

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: For platform usage analytics — all data is fully anonymised.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Runx88 retains your data only for as long as necessary. All information is kept while your account remains active. Even after account closure, certain data may be retained for a defined period to meet legal obligations.

Financial transaction data is generally retained for 5–7 years (in accordance with international anti-money laundering regulations). KYC-related documents are kept as directed by regulatory authorities. Once the retention period expires, data is securely deleted.

• Active account data: retained for the duration of the account.
• Financial transaction records: 5–7 years.
• KYC Documents: As required by regulatory guidelines.
• Expired data is permanently deleted using secure methods.

Every runx88 member has specific rights over their own personal data. We believe your data belongs to you — we only hold it to provide our services.

• Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data once the relevant conditions are met.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
• Right to Portability: You can request a copy of your data in a structured format.
• Right to Object: You may request to opt out of marketing communications.

Runx88 uses industry-leading technology to keep your data secure. Our security team monitors systems around the clock to detect and prevent any suspicious activity in real time.

• SSL/TLS 256-bit encryption — applied to all data transfers.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Firewall and DDoS protection.
• Restricted access — only authorized personnel can access this information.
• Data backup and disaster recovery planning.

If a security breach is detected, runx88 will notify affected members within 72 hours and take swift remedial action.

Runx88 uses third-party services on the platform, such as game software providers and payment gateways. These third-party services are governed by their own privacy policies. runx88 is not responsible for how those third parties collect or use data.

We do ensure, however, that all our third-party partners comply with strict data protection standards. Only the minimum information necessary to provide the service is shared — nothing more.

• Game Providers: Limited session data to ensure fair play.
• Payment gateway: information required to verify transactions.
• Strict Data Processing Agreements (DPAs) are in place with all partners.
• Third parties are not permitted to use your data independently.

Runx88 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age is verified during registration, and KYC documents may be requested in cases of doubt.

If a minor has registered an account by mistake, a parent or guardian may contact us directly. The account and all associated data will be removed immediately.

Runx88 may update this privacy policy from time to time. Any changes will be reflected on this page with a revised date. For significant updates, you will be notified via email or a platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

• The "Last Updated" date at the top of the page will reflect any changes made.
• Members will be notified directly of any major changes.
• Previous versions are available from our support team upon request.

For any questions, concerns, or complaints regarding the privacy policy, please reach out to our dedicated data protection team. We take every concern seriously and work to resolve issues promptly.